Terms of Service

Effective Date: 12/19/25

By accessing or using the Birch Glen Lodge website, booking a stay, contacting us, or opting in to receive communications, you agree to the following Terms of Service (“Terms”). If you do not agree, please do not use our services.

1. About Birch Glen Lodge

Birch Glen Lodge is a privately owned motel located in Cascade, Idaho. We provide short-term lodging accommodations and related guest services.

2. Reservations & Bookings

• Reservations are subject to availability and confirmation.

• Rates, fees, minimum stays, and policies may vary by season or promotion.

• We reserve the right to refuse or cancel reservations for reasons including, but not limited to, suspected fraud, violation of policies, or safety concerns.

3. Check-In & Check-Out

• Check-in and check-out times are communicated at the time of booking.

• Early check-in or late check-out may be available upon request and may incur additional fees.

• Guests are responsible for returning room keys and leaving rooms in reasonable condition.

4. Payments, Cancellations & Refunds

• Payment policies, deposits, and cancellation terms are disclosed at the time of booking.

• Failure to cancel within the stated cancellation window may result in charges.

• No-shows may be charged according to the reservation policy.

• Refunds, if applicable, are issued at the discretion of Birch Glen Lodge in accordance with posted policies.

5. Guest Responsibilities

Guests agree to:

• Use the property respectfully and lawfully.

• Follow posted property rules and local laws.

• Avoid excessive noise, damage, or disruptive behavior.

• Be financially responsible for any damage caused to rooms or property during their stay.

Birch Glen Lodge reserves the right to remove guests from the property without refund if policies are violated.

6. Property Use & Liability

• Guests stay at their own risk.

• Birch Glen Lodge is not responsible for loss, theft, or damage to personal property.

• Guests assume responsibility for their personal safety and the safety of accompanying individuals.

• To the fullest extent permitted by law, Birch Glen Lodge is not liable for injuries, losses, or damages arising from use of the property, except where prohibited by law.

7. Communications & SMS Messaging

By providing your phone number or email address, you consent to receive communications from Birch Glen Lodge, which may include:

• Reservation confirmations and reminders

• Customer service messages

• Promotional offers (such as seasonal specials or gift cards)

• Review requests after your stay

Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For help, reply HELP.

Consent to receive messages is not required to make a purchase or booking.

8. Website Use

• Content on this website is provided for general informational purposes.

• We make reasonable efforts to keep information accurate but do not guarantee completeness or availability.

• Unauthorized use, copying, or misuse of website content is prohibited.

9. Third-Party Services

Our website or booking process may link to third-party services (such as payment processors or booking platforms). Birch Glen Lodge is not responsible for the policies or actions of third-party providers.

10. Changes to These Terms

Birch Glen Lodge may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Idaho, without regard to conflict of law principles.

12. Contact Information

If you have questions about these Terms or our services, please contact us:

Birch Glen Lodge
Cascade, Idaho

Email: info@thebirchglenlodge.com

Phone: (208) 510-0663